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Frequently Asked Questions

01

Is my internet fast enough for your TV services?

We would recommend at least 5mbps download speed with your internet, to Watch TV Live, though our services do work on as little as 3mbps download, and we do offer ‘Low Internet TV Channels’ as part of your package if you are on a slower internet speed. To check your internet speed simply connect your internet and using your internet browser go to www.SpeedTest.net then run a speed test. This will tell you both download and upload speeds of your internet.

02

What kind of devices do you support?

We support all kind of devices such Smart TV (Samsung, LG, Android) — MAG (250, 254, …)
Receiver compatible IPTV (Samsat, Starsat, …) Enigma 2 (Dreambox, Vu+…) Android BOX,PC (VLC, Smarters Pro, portals,…),Mobile &,Tablette (Android & IOS),Fire TV Firestick,Apple TV,MAG322, MAG 325,…,KODI and much more...

03

Is the content displayed with high quality?

IP networks are optimized to use the best connections possible so users can receive high quality output. We maintain performance levels on our end to ensure the highest quality possible on a regular basis.

04

What is the amount of bandwidth used by the IPTV stream?

Updated H264 technologies are used for our IPTV streams, giving users the highest quality and compression settings available. The sizes of IPTV streams are approximately 8 Mbit. When channels are changed, the H264 protocol might be moderately higher. As such, a 16 Mbit internet connection is the minimum speed required (for HD channels, at least 30 Mbit is needed).

05

How do I check my internet speed & quality?

Please use speed test server www.speedtest.net to test your internet connection, Do this few times through the day. This will give you a good idea of overall internet speed available to you. A stable 4.0 Mbps is the minimum requirement.

06

Can I use two devices at the same time on one subscription?

No, you can't. Multi-connecting on 1 account can block your username and IP address. However, you can purchase an extra connection for an additional fee.

07

Wi-Fi or Ethernet?

We always recommend that you connect your device hardware (ethernet).

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